Ark-La-Tex Children's Clinic  
     
     
Frequently Asked Questions
Frequently Asked Questions
Staff Information

Cassie Maxwell, CPNP
Donna Weldon, Medical Assistant
Melanie McHan, Medical Assistant
Mary Dinkins, Medical Assistant
Amber Aycock, Research Assistant
Kristi Burroughs, Reseasrch Assistant
Darla Scroggins, Receptionist
Brandi Blankenship, Receptionist
Mary Rose Watson, Office Manager

Using Online Consultation

Online ConsultationTM (Description)
This service, for established patients, is available to obtain the individualized medical advice you need without having to come into the office. Obviously this only works for information sharing, not diagnosis and treatment.

Access is available through registration on this site. After registering the office will confirm that you are an established patient and then activate your Online Consultation privileges. This process should take no more than one business day. You will receive an email confirmation when your registration is "active." You will also be presented with a "Terms of Service" agreement, which explains your responsibilities and my responsibilities regarding online communication. Once you have accepted this agreement, you will have access to the secure messaging service and can request personalized medical advice online. Just log in and follow the directions.

There may be a fee of $30 for using Online Consultation, which will be charged to your credit card if I determine that your question can be adequately addressed online and provide a response. If I feel that the topic can NOT be adequately addressed in this manner, you will receive a reply to that effect, and your credit card will NOT be charged.

The difference between this service and regular email is that this is secure and encrypted communication that conforms to the new Health Insurance Portability and Accountability Act (HIPAA) that was signed into law on August 21, 1996 and went into effect in April 2003. Among other things, the law encourages the development of a health information system through the establishment of regulations and requirements for the confidential and secure electronic transmission of certain health information.

Using this system to communicate with me means that your email message is deposited behind a confidential "firewall" where my e-mail reply to you is also deposited. 

Clinical Research

Amber Aycock - Clinical Research Coordinator
Kristi Burroughs - Clinical Research Coordinator

You may call 318-742-6711 (ext 120) to speak to one of our coordinators during office hours or leave a voice mail after hours or on the weekend.

Nurse Practitioner

Nurse Practitioner training includes: Four years of classroom and clinical nursing skills to obtain Batchelor of Science degree in Nursing. Two more years of classroom and clinical skills to obtain a Masters degree for an Advanced Practice Nurse Practitioner degree.